Jira Work Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Work Management's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Operational

Authentication and User Management Operational

Search Operational

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 17, 2025

No incidents reported today.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

Unable to perform UI Operations

Resolved - Between 14:00 UTC to 16:00 UTC, we experienced automation rule functionality degradation for Confluence, Jira Work Management, Jira Service Management, and Jira.

Impact

Some customers using Jira, Confluence, and Jira Service Management were not able to create or update Automation rules, and some Automation rules which triggered webhooks might have been throttled and require re-running. Approximately 50 percent of Automation API calls were affected in the us-east-1 region with customers receiving 429 status codes.

Current Status

The incident has been mitigated by increasing the API Gateway rate limit service quota and disabling the internal service that was causing high traffic volume.

Next Steps

We are conducting a root cause analysis of the internal service. A post incident review will be conducted.
Oct 15, 16:16 UTC

Monitoring - We have recovered from a issue which saw degraded Automation experience.

Impact

Some Customers using Jira, Confluence, and Jira Service Management were not able to create or update Automation rules, and some Automation rules which triggered webhooks might have been throttled and require re-running.

Current Status

The incident has been mitigated and we continue to investigate the cause of this incident

Next Steps

We are continuing to monitor the service, and will provide further updates in the next two hours
Oct 15, 15:26 UTC

Update - Atlassian team is actively investigating the issue with UI based Customer interactions.
Existing automation rules continue to run without any issue. Accessing automation rules and creating new automation rules could lead to intermittent failures.
We shall keep you informed of the progress in next 2 hours, if not sooner.
Oct 15, 14:34 UTC

Investigating - UI based Customer interactions are currently degraded and our team is actively investigating the same. We shall keep you informed of the progress in next 2 hours.
Oct 15, 13:43 UTC

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.