Jira Work Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Work Management's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content

Operational

Create and edit

Operational

Authentication and User Management Operational

Operational

Notifications

Operational

Administration

Operational

Marketplace

Operational

Mobile

Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

Outages in Cloud products for a specific region

Resolved - Between 27/Sep/2023 13:00 UTC and 27/Sep/2023 17:30 UTC, we experienced intermittent errors in a specific region for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
Sep 28, 00:38 UTC

Monitoring - We have mitigated the problem and now we are monitoring this closely.
Sep 27, 19:16 UTC

Investigating - We are investigating reports of intermittent errors in a specific region for Jira Work Management, Jira Service Management, and Jira Software Cloud customers so if you are experiencing short periods of outage you might have been affected by this incident. We will provide more details within the next hours.
Sep 27, 17:56 UTC

Sep 27, 2023

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

Mentions on Jira cards are not sending notifications

Resolved - Between 26 August 2023 15:30 UTC and Thursday 14 September 00:44 UTC, some @-mention emails for some customers were not being sent for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
Sep 20, 00:50 UTC

Identified - The issue has been identified and we are applying the fix. Some tenants might still experience issues with their email notifications until the fix is fully rolled out. We will post an update once resolved.
Sep 7, 02:05 UTC

Investigating - We are aware of an issue whereby mentions on Jira cards are not sending notifications. We are investigating further and will post an update once resolved.
Aug 28, 07:29 UTC

Sep 19, 2023

Degraded performance in Cloud

Resolved - Between 09/18 10:47 UTC to 09/19 04:15 UTC, we experienced degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello, Atlassian Access, and Jira Product Discovery customers. The issue has been resolved and the service is operating normally.
Sep 19, 07:23 UTC

Update - Services are confirmed to be stable. We are performing final validation checks before confirming the incident's resolution.
Sep 19, 05:45 UTC

Monitoring - We have identified the root cause of the downgraded performance and have mitigated the problem. We are monitoring this closely.
Sep 19, 04:56 UTC

Investigating - We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello, and Jira Product Discovery Cloud customers. We will provide more details within the next hour.
Sep 19, 02:53 UTC

Sep 18, 2023

Degraded performance in Cloud

Resolved - The issues with Jira, Jira Work Management, and Jira Service Management have been mitigated and the incident is being marked resolved for Jira, Jira Work Management, and Jira Service Management.
Sep 18, 22:25 UTC

Monitoring - An outage with a cloud provider is impacting multiple Atlassian Cloud products including Access, Confluence, Trello, and Jira Products. We will provide more details within the next hour.
Sep 18, 20:44 UTC

Investigating - We are investigating cases of degraded performance for some Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details within the next hour.
Sep 18, 20:08 UTC