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Here we will post updates about Jira Work Management's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

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Degraded Performance
Partial Outage
Major Outage
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Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Resolved - Between 27/Sep/2023 13:00 UTC and 27/Sep/2023 17:30 UTC, we experienced intermittent errors in a specific region for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
Sep 28, 00:38 UTC
Monitoring - We have mitigated the problem and now we are monitoring this closely.
Sep 27, 19:16 UTC
Investigating - We are investigating reports of intermittent errors in a specific region for Jira Work Management, Jira Service Management, and Jira Software Cloud customers so if you are experiencing short periods of outage you might have been affected by this incident. We will provide more details within the next hours.
Sep 27, 17:56 UTC
Sep 27, 2023
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - Between 26 August 2023 15:30 UTC and Thursday 14 September 00:44 UTC, some @-mention emails for some customers were not being sent for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
Sep 20, 00:50 UTC
Identified - The issue has been identified and we are applying the fix. Some tenants might still experience issues with their email notifications until the fix is fully rolled out. We will post an update once resolved.
Sep 7, 02:05 UTC
Investigating - We are aware of an issue whereby mentions on Jira cards are not sending notifications. We are investigating further and will post an update once resolved.
Aug 28, 07:29 UTC
Sep 19, 2023
Resolved - Between 09/18 10:47 UTC to 09/19 04:15 UTC, we experienced degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello, Atlassian Access, and Jira Product Discovery customers. The issue has been resolved and the service is operating normally.
Sep 19, 07:23 UTC
Update - Services are confirmed to be stable. We are performing final validation checks before confirming the incident's resolution.
Sep 19, 05:45 UTC
Monitoring - We have identified the root cause of the downgraded performance and have mitigated the problem. We are monitoring this closely.
Sep 19, 04:56 UTC
Investigating - We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello, and Jira Product Discovery Cloud customers. We will provide more details within the next hour.
Sep 19, 02:53 UTC
Sep 18, 2023
Resolved - The issues with Jira, Jira Work Management, and Jira Service Management have been mitigated and the incident is being marked resolved for Jira, Jira Work Management, and Jira Service Management.
Sep 18, 22:25 UTC
Monitoring - An outage with a cloud provider is impacting multiple Atlassian Cloud products including Access, Confluence, Trello, and Jira Products. We will provide more details within the next hour.
Sep 18, 20:44 UTC
Investigating - We are investigating cases of degraded performance for some Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details within the next hour.
Sep 18, 20:08 UTC