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Here we will post updates about Jira Work Management's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
Resolved -
The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.
May 6, 06:39 UTC
Identified -
Our engineering teams have identified the cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.
May 6, 04:16 UTC
Investigating -
We are investigating reports of users unable to log time while on business board. Our engineering teams are actively investigating and working to resolve the issue. We will provide more updates in next 1 hour.
May 6, 03:18 UTC
Resolved -
The Jira Work Item View experience has been restored to normal service. Our teams are continuing to investigate the root cause affecting this issue. We will provide more details once we identify the root cause
May 2, 02:48 UTC
Update -
We are actively investigating reports of a service disruption affecting the Work Item viewing experience in Jira. This is also impacting the accessibility of support tickets. We will share updates here as more information becomes available.
May 2, 02:00 UTC
Update -
We are actively investigating reports of a service disruption affecting the issue viewing experience in Jira. This is also impacting the accessibility of support tickets. We will share updates here as more information becomes available.
May 2, 01:38 UTC
Investigating -
We are investigating an incident affecting Jira Software (viewBoard, viewIssue, createIssue). Our team is working to identify the cause and restore service to normal levels. We will provide the next update within 60 minutes.
May 2, 00:55 UTC