Jira Work Management Status

Maintenance Notification for Jira and Confluence Platforms (Singapore and Northern California Only)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 2025 - 00:00 UTC

Scheduled - Until the end of May 2025, Atlassian plans to perform maintenance on the infrastructure supporting the Jira and Confluence platforms.

This maintenance will result in a temporary service outage for Free edition users located in Singapore and Northern California, with a total duration of no more than 120 minutes per customer. The maintenance will be performed during regular business hours in the specified regions.

To learn more, please refer to this community post https://community.atlassian.com/forums/Announcement-articles/Upcoming-Maintenance-Notification-for-Jira-and-Confluence/ba-p/2973795#M6870
Mar 18, 2025 00:00 - Jun 1, 2025 00:00 UTC

About This Site

Here we will post updates about Jira Work Management's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Partial Outage

Authentication and User Management Operational

Search Operational

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

Some customers are experiencing an issue viewing Team field in Jira

Resolved - On 20 March 2025, between 14:18 UTC and 22:43 UTC, some customers were not able to use the Team field to search and assign teams in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved, and the service is operating normally.
Mar 19, 22:58 UTC

Investigating - We are investigating reports of customers being unable to see and assign teams from the team field dropdown for some Jira Work Management, Jira Service Management, and Jira customers. We will provide more details once we identify the root cause.
Mar 19, 22:06 UTC

Users Encountering a Site Maintenance Message on APAC-Based Jira Sites

Resolved - Between 07:45 UTC to 18:45 UTC, a very small number of customers for Confluence, Jira Work Management, Jira Service Management, and Jira in the APAC region experienced a site maintenance issue. The issue has now been resolved and the service is operating normally for all impacted customers.
Mar 19, 19:12 UTC

Identified - We are actively addressing the site maintenance message affecting some customers using Jira Work Management, Jira Service Management, and Jira Cloud in the APAC region. While service has been restored for some users, others remain impacted as we collaborate with AWS to resolve the issue. We are working diligently to restore full functionality and will provide more updates as they become available. Thank you for your patience and understanding.
Mar 19, 15:11 UTC

Update - We have partially restored functionality to some of the affected Jira Work Management, Jira Service Management, and Jira Cloud customers. We will continue to work on the fix and share more information as it becomes available.
Mar 19, 12:39 UTC

Update - We continue to investigate the site maintenance issue impacting Jira Work Management, Jira Service Management, and Jira Cloud customers. We will share more information as it becomes available.
Mar 19, 09:08 UTC

Update - We are investigating the site maintenance' issue that is impacting Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour. The issue is fixed for Confluence customers.
Mar 19, 08:22 UTC

Investigating - We are investigating 'site maintenance' issue that is impacting some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.
Mar 19, 07:45 UTC

Performance degradation for Jira and Confluence User

Resolved - Between 14:36 UTC to 16:15 UTC, we experienced performance degradation for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Mar 19, 16:22 UTC

Investigating - We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.
Mar 19, 15:07 UTC

Mar 18, 2025

Unresolved incident: Maintenance Notification for Jira and Confluence Platforms (Singapore and Northern California Only).

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.