Issues with 403 user authentication errors across Atlassian products

Incident Report for Jira Work Management

Resolved

We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC.
Users that were already logged in would not have been impacted by this issue.
A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.

Posted Mar 04, 2025 - 07:31 UTC

This incident affected: Authentication and User Management.