Option to Copy Production Data to sandbox unavailable

Incident Report for Jira Work Management

Resolved

Between to , the copy production data to sandbox was unavailable for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

Posted Jun 21, 2024 - 09:09 UTC

Identified

We are investigating reports that the option to copy production data to the sandbox is not available. We have identified the root cause and are rolling out the fix.

Posted Jun 21, 2024 - 06:06 UTC