Intermittent errors when trying to link Issues in the Issue View

Incident Report for Jira Work Management

Resolved

Between 22 April 2024 0130 UTC to 23 April 1000 UTC, we experienced intermittent errors when linking issues for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
Posted 1 year ago. Apr 26, 2024 - 00:19 UTC

Monitoring

We have identified the root cause of the errors trying to link Issues and have mitigated the problem. We are now monitoring closely.
Posted 1 year ago. Apr 22, 2024 - 04:48 UTC

Update

We continue to work on resolving the link Issues in the Issue View functionality for Jira Work Management, Jira Service Management, and Jira Software. We have identified the root cause and expect recovery shortly.
Posted 1 year ago. Apr 22, 2024 - 02:31 UTC

Identified

We are investigating reports of intermittent errors when trying to link Issues in the Issue View for Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We have identified the root cause and we are now working to restore the functionality.
Posted 1 year ago. Apr 22, 2024 - 02:27 UTC